Terms and Conditions for Professionals

1. Scope & Contractual Partner

Contractual partner: The contractual partner of professionals is IDEEAL GmbH, Eschbergweg 5, 8635 Dürnten, operator of the platform psyvita.ch (hereinafter “psyvita” or “the operator”).

Subject matter: These General Terms and Conditions govern the contractual relationship between psyvita and the professionals registered on the platform. They cover use of the platform, profile presentation, the selected membership models (subscriptions) and client matching.

Professionals’ deviating terms and conditions do not apply unless psyvita has expressly agreed to them in writing.

2. Registration & Profile Guidelines

Qualifications & evidence: The professional guarantees that all information provided during registration and in the profile about education, titles, qualifications and professional practice permits is accurate and complies with the legal requirements of the Swiss Confederation and the relevant cantons. Evidence must be submitted to psyvita on request.

Admission decision: Psyvita decides on admission after personally reviewing the submitted evidence. There is no entitlement to admission. If the profile is not approved after this review, no paid subscription is created and the professional incurs no costs.

Important notice on the prohibition of direct contact in profiles: Adding your own web addresses (URLs), email addresses, telephone numbers or other direct contact details to freely visible profile texts, images, method descriptions or audio content is expressly prohibited. Contact is made exclusively via the standardised Psyvita inquiry form.

Blocking in case of violation: A violation of the prohibition on direct contact details in the public profile leads to immediate deactivation or deletion of the profile. In that case, the obligation to pay for booked subscriptions remains fully in force.

3. Subscriptions & Scope of Services

Psyvita offers professionals several paid memberships (subscriptions). The scope of services depends on the selected package:

• Basic subscription: CHF 280.– / year – A solid basic presence to get started.
• Premium subscription: CHF 300.– / year – A multimedia presence with more topics and multiple locations.
• Platinum subscription: CHF 600.– / year – Maximum reach with highlighted placement.

All plan features in detail

4. Matching Fees & Prices

Prices & value added tax: All prices are stated in Swiss francs (CHF) and include statutory value added tax (VAT).

Success-based matching fee: A regular matching fee of CHF 100.00 (including VAT) is charged for each counselling service or person successfully matched via the platform. A match is considered successful as soon as an initial consultation has taken place or been arranged.

No commission on session fees: The professional sets their fees freely and invoices clients directly. Psyvita charges no commission and no revenue-based share.

Invoicing & payment terms: Invoices for subscriptions and matching fees incurred are sent electronically by email. Invoices are payable within 14 days of issue without deduction.

5. Term, Renewal & Termination

Term and renewal: Each subscription runs for 12 months. Without notice of termination within the required period, it automatically renews for another 12 months.

Notice period: Termination must reach psyvita no later than 30 calendar days before the end of the current annual period. You may terminate earlier at any time. Termination is possible in writing by email or via the account area.

Late termination: If your termination arrives after this deadline, the subscription is extended by another 12 months. The termination takes effect at the end of that next annual period; you do not need to submit it again. The obligation to pay remains in force until the contract ends. You will receive confirmation of the end of the contract.

The right to extraordinary termination without notice for an important reason (e.g. serious violation of the profile guidelines or withdrawal of professional authorisation) remains reserved to both parties.

6. Professional Duties & Exclusion of Liability

Prerequisite of self-employment: Using the platform as a professional requires properly registered, autonomous and self-employed gainful activity, including proper registration with social insurance authorities such as SVA/AHV and tax authorities. No employment relationship with IDEEAL GmbH is created at any time.

Conclusion of contract & matching role: psyvita acts exclusively as an intermediary. The counselling contract is concluded directly and exclusively between clients and the professional. Counselling is provided autonomously and at the professional’s own expense.

Psyvita’s liability: IDEEAL GmbH is liable exclusively for intentional or grossly negligent conduct. Liability for the content or success of counselling sessions, for missed appointments or for payment defaults is excluded in full.

7. Applicable Law & Place of Jurisdiction

Applicable law: Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Place of jurisdiction: The exclusive place of jurisdiction for all disputes arising from or in connection with this contractual relationship is the registered office of IDEEAL GmbH in Dürnten (Canton Zurich).

Status: 9 September 2026 · IDEEAL GmbH / psyvita.ch