Terms of use

These terms of use govern the use of the Psyvita platform, operated by IDEEAL GmbH in Dürtnen, to connect users with psychological professionals. By using the platform, users accept these terms and conditions.

Key points:

  • Platform purpose: Mediation and facilitation of counseling sessions between users and psychological providers. Users can register, search for advice and contact advisors. The consultants are responsible for conducting the meetings.
  • Use: Free of charge for those seeking counseling, except for costs for counseling sessions which are agreed and charged directly with the counselors.
  • User obligations: Truthful information when making inquiries, responsibility for consequences in the event of no-shows or late cancellations.
  • Provider obligations: Truthful recording of their profile with the relevant qualifications.
  • Liability: Psyvita is not liable for content errors or indirect damages resulting from the use of the platform.
  • Intellectual property: All rights reserved. Use only with permission.
  • Data protection: Compliance with data protection, especially when processing sensitive health data.
  • Subject to change: Psyvita may amend these terms and conditions at any time.
  • Legal: If individual provisions are invalid, the remaining provisions shall remain valid.

Acceptance of these terms and conditions is a prerequisite for using the Psyvita platform.

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